Terms
1. Parties to the agreement.
The agreement is concluded between the Internet service for the exchange of title units, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the one who used the services of the Contractor, on the other side.2. List of terms.
2.1. Exchange of title units is an automated Internet service product that is provided by the Contractor on the basis of these rules.2.2. Customer is an individual who agrees with the terms of the Contractor and this agreement, to which he accedes.
2.3. The title sign is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the agreement between the electronic payment system and its Customer.
2.4. Order - information submitted by the Customer for the use of the Contractor's funds in electronic form and indicating that he accepts the terms of use of the service that are offered by the Contractor in this order.
3. Terms of the agreement.
3.1. These rules are considered organized through the terms of the public offer, which is formed when the Customer submits an order and is one of the main components of this agreement. A public offer refers to the information displayed by the contractor about the conditions for submitting an order. The main components of the public offer are the actions taken at the completion of the order by the Customer and indicating his exact intentions to complete the transaction on the terms proposed by the Contractor before completing this order. The time, date, and parameters of the order are created by the Contractor automatically at the time the formation of this order is completed. The offer must be accepted by the Customer within 24 hours from the end of the order. The service agreement comes into force upon receipt of title units in the full amount specified in the order from the Customer to the Contractor's details. Transactions with title units are accounted for in accordance with the rules, regulations and format of electronic settlement systems. The contract is valid for the period established from the moment of filing the order until termination at the initiative of one of the parties.4. Subject of the agreement.
4.1. Through the use of technical methods, the Contractor undertakes to exchange title units for a commission from the Customer, after this person submits an order and does this by selling title units to persons wishing to purchase them for the amount specified no lower than in the order submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. If profit arises during the exchange, it remains in the Contractor's account as an additional benefit and bonus for commission services.5. Additionally.
5.1. If the Contractor's account receives an amount different from that specified in the order, the Contractor makes a recalculation that corresponds to the actual receipt of title units.5.2 If payment for the order was made in USDT and less than 10 minutes passed between the creation of the order and payment, the Contractor executes the order at the rate specified in the order at the time of its creation.
If the amount received differs from that specified in the order by more than 100%, the Contractor has the right to collect a commission of 20% of the received amount, return the balance to the client or recalculate taking into account the 20% commission.
If the payment was not made in a classical way (smart contract, cross-chain, batch-all), such transaction will not be credited. If the platform where the funds are deposited can return or credit the transaction, the Executor has the right to charge a commission of 10% of the amount received. 5.3. In the event that the title units are not sent by the Contractor to the specified details of the Customer within 24 hours, the Customer has every right to demand termination of the agreement and cancel his order, thereby returning the title units to his account in full. The order for termination of the agreement and return of title units is carried out by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the contract, the return of electronic currency is made within 24 hours from the receipt of the request to terminate the contract. If delays in the return occurred through no fault of the Contractor, he is not responsible for them and has the right to charge a commission of up to 5 per cent of the amount received.
5.4. If the title units are not received from the Customer to the Contractor's account within the specified period, from the moment the Customer submits the order, the agreement between the parties is terminated by the Contractor on the one hand, since the contract does not come into effect. The customer may not be notified about this. If title units arrive at the Contractor's details after the specified period, then such funds are transferred back to the Customer's account, and all commission costs associated with the transfer are deducted from these funds.
5.5. If there is a delay in the transfer of funds to the details specified by the Customer due to the fault of the payment system, the Contractor is not responsible for damage resulting from the long receipt of funds. In this case, the Customer must agree that all claims will be made against the settlement system, and the Contractor provides its assistance to the best of its ability within the limits of the law.
5.6. In case of detection of falsification of communication flows or influence, in order to worsen the work of the Contractor, namely its program code, the order is suspended, and the transferred funds are recalculated in accordance with the current agreement. If the Customer does not agree with the recalculation, he has every right to terminate the contract and the title units will be sent to the details specified by the Customer.
5.7. In case of using the services of the Contractor, the Customer fully agrees that the Contractor bears limited liability within the framework of these rules for the received title units and does not provide additional guarantees to the Customer, and also does not bear additional liability to him. Accordingly, the Customer bears no additional liability to the Contractor.
5.8. The Customer undertakes to comply with the regulations in accordance with the law, and also not to falsify communication flows and not to create obstacles to the normal operation of the Contractor's program code.
5.9. The Contractor is not responsible for damages and consequences resulting from an erroneous transfer of electronic currency if the Customer indicated incorrect details when submitting the order.
5.10. The sender and recipient of the Payment under the Order must be the same person. Using the services of the Exchange Service, transfers in favor of third parties are strictly prohibited. Authority to dispose of funds: The Customer guarantees that he is the owner or has legal grounds to dispose of the amounts used in transactions on the Exchange Service.
5.11. Refusal to provide further service: The Exchange Service may refuse to provide further service to the Customer if the Customer violates any of the clauses of this agreement.
5.12. If the Customer wants to cancel the order on his own initiative or has indicated incorrect payment details, then the contractor will chargea commission 10% for a full refund. The contractor has the right to recalculate the rate in the order, if there has been a significant decline in the cryptocurrency rate by 3% or more.
6. Warranty period
6.1. Within 24 hours from the date of exchange of title units, the Contractor provides a guarantee for the services provided, unless other terms are agreed upon.7. Unforeseen circumstances.
7.1. If, during the processing of the Customer’s order, unforeseen circumstances arise that contribute to the Contractor’s failure to fulfill the terms of the contract, the deadline for completing the order is postponed to the appropriate period of force majeure. The Contractor is not responsible for overdue obligations.7.1 The Contractor shall not undergo verification or other checks in case of blocking of funds by the Client's platform.
8. Personal Data Processing Policy.
8.1. When using the services of the Service Provider, the Customer voluntarily provides their personal data (including but not limited to: full name, email address, payment details, and other information necessary for completing the exchange).8.2. The Service Provider undertakes to use personal data solely for the proper fulfillment of obligations under this Agreement.
8.3. The Customer’s personal data shall not be transferred to third parties, except in cases expressly provided for by law, or if necessary for the execution of this Agreement (for example, to carry out settlement operations or in response to requests from law enforcement authorities and service providers).
8.4. In the event that the Customer’s transaction fails to pass verification under AML (Anti-Money Laundering) rules on the side of an exchange or another service provider, the Service Provider shall request the Customer to provide documents for KYC (Know Your Customer) verification.
8.5. The Customer shall send the required documents and information for KYC verification to the Service Provider’s email address. The Service Provider shall forward the received materials only to the official provider that requested the data and shall not use them for any other purpose.
8.6. The retention period for the provided documents and information is limited to the time necessary for their transfer to the provider and for obtaining the verification result. After the KYC procedure is completed, the data shall be deleted by the Service Provider unless their further retention is required by law.
8.7. The Customer confirms their consent that the transfer of documents within the AML/KYC framework is carried out solely for the purpose of fulfilling the mandatory requirements of the provider and applicable legislation.
8.8. The Service Provider applies organizational and technical measures to protect the Customer’s personal data from unlawful or accidental access, alteration, blocking, copying, dissemination, and other unauthorized actions.
8.9. By using the Service Provider’s services, the Customer confirms their consent to the processing of personal data, as well as the possible transfer of data to providers exclusively for AML/KYC verification purposes.
9. Claims and disputes.
9.1. Claims under this agreement are accepted by the Contractor in the form of an email, in which the Customer indicates the essence of the claim. This letter is sent to the Contractor's details specified on the website.10. Conducting exchange transactions.
10.1. It is strictly prohibited to use the services of the Contractor to carry out illegal transfers and fraudulent activities. When concluding this agreement, the Customer undertakes to comply with these requirements and in case of fraud bear criminal liability established by law at the time.10.2. If it is impossible to complete the order automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous Customer data, the funds are credited to the account within the next 24 hours or returned to the Customer’s details minus commission costs.
10.3. The Customer undertakes not to interfere with the work of the Contractor and not to cause damage to its software and hardware, and the Customer undertakes to provide accurate information to ensure that the Contractor fulfills all the terms of the contract.